Customer Commitment
At Ajanta Shoes, customer satisfaction is our top priority. We are committed to ensuring that every order is delivered safely and within the promised timelines.
Processing & Dispatch
All confirmed orders are processed and dispatched within 2–4 business days after payment confirmation. Delivery timelines typically range between 7–10 business days from dispatch, depending on your location and courier availability. During festive seasons, high-demand periods, or unforeseen events (such as weather disruptions, strikes, or courier delays), delivery timelines may be extended.
Shipping Coverage
We ship across most serviceable pin codes throughout India. If your address falls outside our delivery network, our customer care team will contact you to arrange an alternative or initiate a full refund.
Loss & Damages of Package
All orders are shipped through reliable and trusted logistics partners. Risk of loss is transferred to you once the package is handed over to the courier. If a parcel is lost due to courier-related issues, we will assist in raising a claim with the courier, but we are not liable for delays or losses beyond our control.
Address Accuracy
Please ensure your shipping address, pin code, and contact details are accurate when placing an order. We are not responsible for delivery failures caused by incorrect or incomplete addresses. If a package returns to us due to address errors, re-shipping charges will apply.
Damaged or Missing Items
If your package arrives damaged, please take clear photos and contact us within 48 hours of delivery at9147167607 (WhatsApp or call). Claims after 48 hours may not be eligible for replacement. For missingitems, notify us immediately so we can investigate and resolve the issue promptly
Order Tracking
If your package arrives damaged, please take clear photos and contact us within 48 hours of delivery at 9147167607 (WhatsApp or call). Claims after 48 hours may not be eligible for replacement. For missing items, notify us immediately so we can investigate and resolve the issue promptly.

Address: 79/2, A.J.C. Bose Road,
Kolkata 700014
Contact us: 9147167607
Monday to Saturday: 10am to 6pm
Email: info@ajantashoes.com